Exchanges and Returns

Change Of Mind Refunds

We advise reviewing your order carefully before finalising it. Returned exchanged items must be in their original packaging, unworn, unwashed, unaltered, and in saleable condition, with tags and labels attached. Availability of stock affects exchanges, which must be returned within 30 days of purchase, along with proof of purchase.

Damaged Goods Or Issues With Delivery

If you experience issues with your order, contact us within 14 days of receiving the item. We will arrange for it to be returned, repaired, or replaced.

Order Cancellations

Get in touch with us promptly if you wish to cancel your order. If tracking confirms the shipment, wait for the item to arrive before requesting a return.

Refunds

Refunds for online purchases will be returned via the original payment method. Typically, it takes 24-48 hours for funds to reflect in your account, depending on your bank or payment processor.

Please contact our customer service team if you have any questions or queries.